Use caution when purchasing equipment from this John Deere store. When purchasing a new 1025r I didn't get to choose the unit, it was chosen for me and was the oldest unit on the lot. I cam back to the store to purchase 260b backhoe 7 months later and found out that I needed the newest 1026r which was available at the time of my original purchase.
The service department can not provide any effective lead time for completing installation or maintenance. A job that started out as a three day turn around has exceeded eight days. Each time i inquiry as to an update I am told that they are missing another part and needed to order it. It is interesting that each day they need to order parts for a new purches equipment setup.
Disappointed is an understatement.
Use caution when purchasing equipment from this John Deere store. When purchasing a new 1025r I didn't get to choose the unit, it was chosen for me and was the oldest unit on the lot. I cam back to the store to purchase 260b backhoe 7 months later and found out that I needed the newest 1026r which was available at the time of my original purchase. The service department can not provide any effective lead time for completing installation or maintenance. A job that started out as a three day turn around has exceeded eight days. Each time i inquiry as to an update I am told that they are missing another part and needed to order it. It is interesting that each day they need to order parts for a new purches equipment setup. Disappointed is an understatement.