This is a dirty place and Grace is quite rude. I waited several weeks for my sweater and pants to be hemmed. Every time I came in Grace had an excuse as to why the alterations were not complete. Why make a promise to someone when you provide them with a pick up date and cannot meet that deadline? The last straw was today when my partner and I came to do our laundry, she asked us to leave after we put our clothes in the wash and wait outside for 15 minutes! We asked if it possible to have a discount for the inconvenience however she stated, “No discount my driver is out and I have to do extra work.” This is not our problem and once again she has the nerve to expect loyal customers to put up with this bs!
This is a dirty place and Grace is quite rude. I waited several weeks for my sweater and pants to be hemmed. Every time I came in Grace had an excuse as to why the alterations were not complete. Why make a promise to someone when you provide them with a pick up date and cannot meet that deadline? The last straw was today when my partner and I came to do our laundry, she asked us to leave after we put our clothes in the wash and wait outside for 15 minutes! We asked if it possible to have a discount for the inconvenience however she stated, “No discount my driver is out and I have to do extra work.” This is not our problem and once again she has the nerve to expect loyal customers to put up with this bs!