Sprint Store

Freaking useless store!!! As soon as I walked in the big lady and the dirty blonde one seem so upset the had to get off their phones and when I started to state my problem they just said "we are only a third party we don't do anything but sell and upgrade phones" like didn't even pull out my information to see how they can help and as soon as I turned around they were already sitting on their phones. I don't understand how they have 3 staff in there when all they do is sell and upgrade