Matchless Stove & Chimney

Matchless may once have been a great company, but they grew too quickly and lost their friendliness and their service. We spent $6000 on a stove and installation from them and they simply won't help us with support. The service people and manager, Matt, are snotty and hostile, and basically act as if they are the only game in town. After coming to our house in 2009 for a service call in which they damaged our roof and caused leakage, they grudgingly came out and repaired the damage, but since then have refused follow up work - as if somehow we were responsible for the damage they caused. Subsequent conversations have been unhelpful. I strongly recommend looking elsewhere.