I love ulta but every time I come in the store the associates treat me like I am about to steal and like I cant afford anything in the store. It’s the only store in the area so that’s why I go there. Today was my breaking point with the store. Me and my sister were looking at the Anastasia eyebrow pencils and two workers cut in front of us. They did not excuse themselves, they were grabbing boxes of pencils when we were clearly looking at the products. After the workers left, we were there for a while trying to decide what to get and calm down our two children. My sister bent down to select a few products, the store associate came back to get grab more products from above my sister. The store associate dropped a fist full of eyebrow pencil boxes on top of my sister. The store associate said “oh I’m sorry” in a nonapologetic voice and left. Then a few more of the store associates came out of no where asking do we need help, then just as we were about to answer no...the same two workers came back in front of the display. When my sister went to cash out the cashier slid my sister the bag, meanwhile the rest of the customers bags were given to them in their hands. I will NEVER return to the store. The women in this store need to re-evaluate their thinking and stop treating people based off of stereotypes.
I love ulta but every time I come in the store the associates treat me like I am about to steal and like I cant afford anything in the store. It’s the only store in the area so that’s why I go there. Today was my breaking point with the store. Me and my sister were looking at the Anastasia eyebrow pencils and two workers cut in front of us. They did not excuse themselves, they were grabbing boxes of pencils when we were clearly looking at the products. After the workers left, we were there for a while trying to decide what to get and calm down our two children. My sister bent down to select a few products, the store associate came back to get grab more products from above my sister. The store associate dropped a fist full of eyebrow pencil boxes on top of my sister. The store associate said “oh I’m sorry” in a nonapologetic voice and left. Then a few more of the store associates came out of no where asking do we need help, then just as we were about to answer no...the same two workers came back in front of the display. When my sister went to cash out the cashier slid my sister the bag, meanwhile the rest of the customers bags were given to them in their hands. I will NEVER return to the store. The women in this store need to re-evaluate their thinking and stop treating people based off of stereotypes.