I've been a customer here for a very long time, remember when they first opened. I wash there occasionally and use their dry cleaning services, until just recently... will never ever go there again! I've noticed button being missing or broken on every other shirt each time I got them back. I didn't pay too much mind on it, until 3 brand new shirts come back with broken buttons... decided to finally address them. I know things happen, nothing is ever guarantee but to receive an answer from the owner/ manager with absolutely no regard was unacceptable... replies with an attitude, "What do you want me to do... it's broken, just replace it" ...as if it was my fault. I've even had items gone missing, and they just brush it off. Bad business, not the only laundry in the area.
I've been a customer here for a very long time, remember when they first opened. I wash there occasionally and use their dry cleaning services, until just recently... will never ever go there again! I've noticed button being missing or broken on every other shirt each time I got them back. I didn't pay too much mind on it, until 3 brand new shirts come back with broken buttons... decided to finally address them. I know things happen, nothing is ever guarantee but to receive an answer from the owner/ manager with absolutely no regard was unacceptable... replies with an attitude, "What do you want me to do... it's broken, just replace it" ...as if it was my fault. I've even had items gone missing, and they just brush it off. Bad business, not the only laundry in the area.