We would highly recommend Wind Service! Unfortunately, we had two small, but noticeable, dents in the freezer door of our new Kitchen Aid French Door refrigerator. After calling Kitchen Aid, we were put in touch with Wind Service. They contacted us and requested pictures of the damaged door to be sent by email. The next day they called, saying that a new replacement door was being ordered for us, however it would take 6-8 weeks to receive and install. We were not happy upon hearing that, however we were prepared for the wait. To our surprise the next day, we received a call from them saying that they had a service cancellation, therefore a door like ours was going to become available and we were put on the schedule for installation 2 days later.The repairman came as scheduled and a half hour later, our door was replaced and our fridge looked good as new! We found all of the staff we dealt with to be courteous, professional, prompt and knowledgeable.Not sure what happened from reading some of the other reviews but there were no problems here at all, just kudos for great service and a great job. Only a positive experience from start to finish. Thank you, Wind Service!
All USA
We would highly recommend Wind Service! Unfortunately, we had two small, but noticeable, dents in the freezer door of our new Kitchen Aid French Door refrigerator. After calling Kitchen Aid, we were put in touch with Wind Service. They contacted us and requested pictures of the damaged door to be sent by email. The next day they called, saying that a new replacement door was being ordered for us, however it would take 6-8 weeks to receive and install. We were not happy upon hearing that, however we were prepared for the wait. To our surprise the next day, we received a call from them saying that they had a service cancellation, therefore a door like ours was going to become available and we were put on the schedule for installation 2 days later.The repairman came as scheduled and a half hour later, our door was replaced and our fridge looked good as new! We found all of the staff we dealt with to be courteous, professional, prompt and knowledgeable.Not sure what happened from reading some of the other reviews but there were no problems here at all, just kudos for great service and a great job. Only a positive experience from start to finish. Thank you, Wind Service!