Best Tile Rochester

I have never felt so rushed in my life. Ordered Tile from Julie for one bath, and took home samples for master bath. Came back hoping to speak with Julie again, she was helping another customer. Got another women don't know her name, because she never introduced herself. She rushed me, acted like I was taking to long to make a decision on grout and told me that the grout color really didn't matter. ??? really??? I told her I disagreed. I was planning on trying to pick out tiles for our master bath, but this women didn't want to give me the time of day. Decided to try the place in Henrietta....Wow.....incredible experience....dropped 4000.00 (with an unexpected 20%) You lose best tile.....I will never be back. Got an unexpected call from the manager. it was so refreshing that he took the time to call me, genuinely concerned about my experience. thank you Ralph for reaching out to me. Next time I'll come right to you!!