Very disappointed by the customer service of this branch today. I went there in my lunch break to get approval in order to set up my treasury direct account. I asked the guy standing on the walk-in to help me by showing the document. But this guy didn't even look at my document and asked me the instructions inside of this document. I told him I need approval of a certified staff and I have a checking account with TD bank. He kept saying he has no idea, without even taking a glance of my document. Then I made the check deposit in this branch and left. I went to another branch in Atlantic Ave. When I was there, I showed my document. The lady verified my account and approved and signed my document.
Very disappointed by the customer service of this branch today. I went there in my lunch break to get approval in order to set up my treasury direct account. I asked the guy standing on the walk-in to help me by showing the document. But this guy didn't even look at my document and asked me the instructions inside of this document. I told him I need approval of a certified staff and I have a checking account with TD bank. He kept saying he has no idea, without even taking a glance of my document. Then I made the check deposit in this branch and left. I went to another branch in Atlantic Ave. When I was there, I showed my document. The lady verified my account and approved and signed my document.