I truly need every customer to read this post! Back on Aug 10th 2017 we had a hitch put on by this UHaul. They almost put my car on fire. They wrapped lines around my fluid line and had it on my muffler pipe. The lines had been dragging. We later found out this job was never OC"ed which was inspected. The General manager, sent a diabled man from New York to Florida with a care that almost went on fire, and no lights blew my vechicles lights. The General manager does not want to take responsbility for what he did, and his boss, which i am not giving name YET, do not assist with answering calls. Thank God we have Videos, and pictures from the Florida Location, that had to fix, it and said they never saw anything ever like what they saw. Hopefully with the FTC and The State Attorney we will be able to get this resolved, since Uhaul does not return calls, when they are called. I urge you customers to please, make sure you know who is doing your work prior to having your vechicle serviced, you do not want to go through what my family went through. OH, last when we called customer service the first time, the rudness we received from Uhaul was beyond understanding. They did not even want to take a complaint. Please beware, hopefully you can find another company to rent from.
I truly need every customer to read this post! Back on Aug 10th 2017 we had a hitch put on by this UHaul. They almost put my car on fire. They wrapped lines around my fluid line and had it on my muffler pipe. The lines had been dragging. We later found out this job was never OC"ed which was inspected. The General manager, sent a diabled man from New York to Florida with a care that almost went on fire, and no lights blew my vechicles lights. The General manager does not want to take responsbility for what he did, and his boss, which i am not giving name YET, do not assist with answering calls. Thank God we have Videos, and pictures from the Florida Location, that had to fix, it and said they never saw anything ever like what they saw. Hopefully with the FTC and The State Attorney we will be able to get this resolved, since Uhaul does not return calls, when they are called. I urge you customers to please, make sure you know who is doing your work prior to having your vechicle serviced, you do not want to go through what my family went through. OH, last when we called customer service the first time, the rudness we received from Uhaul was beyond understanding. They did not even want to take a complaint. Please beware, hopefully you can find another company to rent from.