They were supposed to show up the night before to set up tent and bounce house so we waited home for the phone call that never came. Called and left a message that night wondering what was going on. Next day owner calls and says the order was missing! They had nothing coming to our house scheduled! Instead of rushing over to fix this they didn't show up until 45 minutes before party was scheduled to start. Needless to say we didn't even have tables or chairs set up when guests arrived. A mess and a very stressful situation. Owner was rude and offered no discounts. Trapped us saying he'd take tent down if we were unhappy...as if we had any other options 5 minutes before event began. TERRIBLE service. RUDE customer service. DO NOT USE.
All USA
They were supposed to show up the night before to set up tent and bounce house so we waited home for the phone call that never came. Called and left a message that night wondering what was going on. Next day owner calls and says the order was missing! They had nothing coming to our house scheduled! Instead of rushing over to fix this they didn't show up until 45 minutes before party was scheduled to start. Needless to say we didn't even have tables or chairs set up when guests arrived. A mess and a very stressful situation. Owner was rude and offered no discounts. Trapped us saying he'd take tent down if we were unhappy...as if we had any other options 5 minutes before event began. TERRIBLE service. RUDE customer service. DO NOT USE.