Mr Tech Bench

In September 2017, my mid-2010 Macbook Prop began running very slowly, and also would sometimes just turn off or not seem to be able to boot up all the way upon turning it on. I was completing my student teaching practicum after having just moved to Long Island from NYC and in the midst of the end of the coursework towards my second Master's degree, so I was a bit stressed out at the time. I called Apple about the problem and they said that, based on what I described, it sounded like I needed a new hard drive, and that I should reach out to a third party entity since my computer was out of warranty with them after 5 years from manufacture. I asked my husband what to do, while he let me temporarily borrow his PC so I could finish up the coursework for the semester without being interrupted, and he told me that his mom and brother both used Mr. Tech Bench and had great results. So I then waited until my semester was completed (December 2017) and then, once I'd recovered from the stresses of the holiday season, in February 2018 I went to Mr. Tech Bench and explained the difficulty I was having. They were then able to look at it and called me within a business day, I spoke to them and they explained that the difficulties I had been having with my Mac were stemming from the fact that I had way too many items saved onto my Desktop, and also because my memory was full. They had moved the Desktop items into one folder and deleted a few things so that I had about 80% of the memory full, that way the computer would be able to turn on and be used (although not for long, as they cautioned it will fill up again). While I do backup my Mac to my external hard drive pretty regularly, they said that I should delete items after I do so (which I guess I thought I had been doing, but perhaps not?) The owner discussed all of this in full with me once I came in to pick up my computer. I have to say I am happy with the work they've done and thankful I didn't have to pay $2,000 to buy another Mac (why do that when you can just keep the current one you have in working order by maintaining it)?