24 hour fitness

Tried this gym out as a “guest” . I went there at 9:30 pm and they proceeded to tell me that it was too late to come as a guest and that I had to come before 9pm to workout . Nowhere on the brochure that I received from 24 hour fitness did it state this information , nor did it say it on my “guest pass” that I received from a family member who is an actual member here . I explained to the manager that I had no idea of this policy . ( not being able to attend as a guest before 9pm was no where to be stated!) Anyhow, the manager understood when I told him I traveled a long distance to come here and try out the gym and he allowed me to workout with my guest pass after 9pm despite policy rules . I appreciated that ! However , I went to come on a Saturday , it was only 7:30 pm at night and I wanted to get in an evening workout . I get there and I come to find out that they close at 8pm on the weekends!!! I couldn’t be more upset . Why call yourself 24 hour fitness if you aren’t open 24 hours 7 days a week ?! Very miss conceiving . If they were actually open 24 hours 7 days a week then that would be awesome . However , they are not . So be aware . The name isn’t as true as it comes out to be . Facility at valley stream wasn’t half bad though .