Cella Bagel

I've gone to this place when I'm low on time and don't want to drive to Centereach for Poppyseed's because Cella is so much closer to my house but they mess up my order of like a couple of egg sandwiches in some shape or form even when I repeat over the phone what I want specifically literally 90% of the time. The service is absolutely horrendous even when the place really isn't that busy and they clearly need to make some sort of fix to their logistics/communications considering the person on the phone always repeats my order correctly and then their cooks make the wrong things.