This last week I have been traveling to this Cumberlands for a coffee instead of Stewart's in Waterliet, N.Y.. I actually live in the village of Green Island which is definitely not close to the Cumberlands. Yesterday an employee at Cumberlands greeted me her name is Grace, she recognized me from Stewart's. I do not know Grace well, but her welcoming me and saying she is happy to see me made me feel like I am not a stranger to this store. I felt very welcomed and instantly become a real customer to this store. I also watched the other employees Kay and Marina to see how they were working and I would give them a 10 out of 10. Grace was wiping down counters and greeting customers, Marina was putting food on and Kay was checking out people. Great store. Great coffee place. Thank you Cumberlands and Kudos to this team!!!
This last week I have been traveling to this Cumberlands for a coffee instead of Stewart's in Waterliet, N.Y.. I actually live in the village of Green Island which is definitely not close to the Cumberlands. Yesterday an employee at Cumberlands greeted me her name is Grace, she recognized me from Stewart's. I do not know Grace well, but her welcoming me and saying she is happy to see me made me feel like I am not a stranger to this store. I felt very welcomed and instantly become a real customer to this store. I also watched the other employees Kay and Marina to see how they were working and I would give them a 10 out of 10. Grace was wiping down counters and greeting customers, Marina was putting food on and Kay was checking out people. Great store. Great coffee place. Thank you Cumberlands and Kudos to this team!!!