Gingerbread University

So disappointing. Many years we came here after chopping down our Christmas tree. We looked so forward to it. The owner/baker used to walk around and mingle with the customers showing the proper way to decorate. Would always throw in extra candy and icing and made us feel so welcome. Now it is run by adolescents. Not an adult in site. You need a reservation. But nobody answers the phone or calls you back when you leave a message during off hours to make the reservation. When you walk in you feel like your bother them and they are doing you a favor by seating you after you wait for at least an hour to get seating. The tables weren't cleaned up after the previous people and not once did any of the young girls working there come over to attend to your needs. You were lucky if they picked up the paper that had your paid order for the gingerbread kit. The way way overpriced kit. Out of lots of the other variety of gingerbread kits they offer and again its like when you finally get someone to come to the counter, the attitude is like what now. I cant stress enough the disappointment. Loud and dirty bathrooms and children running everywhere. I'm a mom. I get it. But, this is not what it used to be. So sorry to lose such a treasured place.