Please read before eating here! It didn't start out bad, we were seated almost right away with a big group of 16. We came on an off- peak hour, as most of a lunch rush was leaving or already eaten. Our waitress was kind of slow, but got the job done. After ordering we waited about 45 minutes till we wondered where our food was. We questioned our waitress and she told us about 10 minutes. We waited another 20 minutes till about 6 out of 16 plates arrived. It take almost another 20 minutes for all but one more plate to come out. The last plate we had to request, as it wasn't even started (This was just a bacon cheeseburger). So after waited almost 1 1/2 hours for ALL of food, we weren't very happy. The food wasn't great. Bad cheese steak, and under cooked fries (How does one under cook french fries?). While eating we witnessed a screaming match between employees in the dining room. After politely confronting the manager about the bill and compensation he said he took care of it. It took another 20 minutes after plates had been cleared to the checks arrived. He took about 25- 30% off (Not as much as we were hoping). When we went up to pay the manager, who at first was patient, become very short and rude with us. Over all we thought this place was a disgrace. We were extremely mad that there was very little communication about the delay in our meal, and the fact that the food was nothing exceptional. The only excuse we were given was that there was only one man in the kitchen. How do you ever have only one man in a kitchen for a restaurant of that size!?! NEVER EAT HERE
All USA
Please read before eating here! It didn't start out bad, we were seated almost right away with a big group of 16. We came on an off- peak hour, as most of a lunch rush was leaving or already eaten. Our waitress was kind of slow, but got the job done. After ordering we waited about 45 minutes till we wondered where our food was. We questioned our waitress and she told us about 10 minutes. We waited another 20 minutes till about 6 out of 16 plates arrived. It take almost another 20 minutes for all but one more plate to come out. The last plate we had to request, as it wasn't even started (This was just a bacon cheeseburger). So after waited almost 1 1/2 hours for ALL of food, we weren't very happy. The food wasn't great. Bad cheese steak, and under cooked fries (How does one under cook french fries?). While eating we witnessed a screaming match between employees in the dining room. After politely confronting the manager about the bill and compensation he said he took care of it. It took another 20 minutes after plates had been cleared to the checks arrived. He took about 25- 30% off (Not as much as we were hoping). When we went up to pay the manager, who at first was patient, become very short and rude with us. Over all we thought this place was a disgrace. We were extremely mad that there was very little communication about the delay in our meal, and the fact that the food was nothing exceptional. The only excuse we were given was that there was only one man in the kitchen. How do you ever have only one man in a kitchen for a restaurant of that size!?! NEVER EAT HERE