Ordered a washer and dryer from Atlantic. They arrived to deliver. Removed my old washer and dryer. Brought in new ones - new dryer was defective as it was making a huge noise when turned on. They attempted to fix...could not. I said I wasn’t keeping the dryer. Washing machine required a new hook up, so wasn’t able to fully install. I asked them to bring my old ones back in....they said they had “thrown” my old washer and dryer in the back of their truck, as in tossed!! Completely damaged the old washer and dryer!!! Ruined them. In fact, the two delivery guys then got rather rude and said that was standard operating procedure. So I guess it’s SOP with Atlantic to completely damage (make unusable ) any machines they come to replace. Fingers crossed someone else does not get defective new machines from Atlantic -and have Atlantic destroy the old ones .....Office help agreed that this is how Atlantic operates. Do not buy anything from Atlantic. Still waiting on full refund to be posted to my credit card. Though - sure they will still charge me for delivery!!!!
Ordered a washer and dryer from Atlantic. They arrived to deliver. Removed my old washer and dryer. Brought in new ones - new dryer was defective as it was making a huge noise when turned on. They attempted to fix...could not. I said I wasn’t keeping the dryer. Washing machine required a new hook up, so wasn’t able to fully install. I asked them to bring my old ones back in....they said they had “thrown” my old washer and dryer in the back of their truck, as in tossed!! Completely damaged the old washer and dryer!!! Ruined them. In fact, the two delivery guys then got rather rude and said that was standard operating procedure. So I guess it’s SOP with Atlantic to completely damage (make unusable ) any machines they come to replace. Fingers crossed someone else does not get defective new machines from Atlantic -and have Atlantic destroy the old ones .....Office help agreed that this is how Atlantic operates. Do not buy anything from Atlantic. Still waiting on full refund to be posted to my credit card. Though - sure they will still charge me for delivery!!!!