I have purchased gear and parts from here with no problems. The staff is very friendly and helpful. The service department is my reason for the low rating. I took my Yamaha R1 there for an inspection and had my bike put on a jack for a thorough look (much more than other shops do, so I was impressed). However, I was told that my steering head bearings were shot and that I needed $400+ of labor and parts to replace it. Took my bike to a second shop for an opinion and turns out the adjustment collar just needed a 1/8th turn to make them as tight as day 1. Not only was it a simple fix, but they failed my inspection because of it. Not sure if I was getting ripped off or if the mechanic was just inexperienced, but for this reason I won't be returning for service.
I have purchased gear and parts from here with no problems. The staff is very friendly and helpful. The service department is my reason for the low rating. I took my Yamaha R1 there for an inspection and had my bike put on a jack for a thorough look (much more than other shops do, so I was impressed). However, I was told that my steering head bearings were shot and that I needed $400+ of labor and parts to replace it. Took my bike to a second shop for an opinion and turns out the adjustment collar just needed a 1/8th turn to make them as tight as day 1. Not only was it a simple fix, but they failed my inspection because of it. Not sure if I was getting ripped off or if the mechanic was just inexperienced, but for this reason I won't be returning for service.